One of the best ways to boost sales is through customer service – no matter your industry or where your business is located. When customers are interested in a brand, they are more likely to buy.
Connecting directly with consumers is a great way to boost engagement and increase conversions. And what better way to communicate than with a chat feature integrated into your website?
If you’re looking for a quality multi-level whatsapp and digital marketing chat widget for your e-commerce business, you’ve come to the right place. You may have come across Tidio, but what about these eight excellent alternatives?
What is Tidio?
Tidio is one of the most famous e-commerce chat apps. It is all about generating leads and increasing conversion rates throughChat-based customer service.
Live ChatSoftware, combined with customizable AI, can help business owners create comprehensive and competitive service plans that prevent people from falling through the cracks, abandoning their carts, or losing that all-important brand engagement.
It has a dedicated plugin for multichannel use, which means no coding is required to set it up. Tidio works with over 20 chat templates for simplicity and efficiency — but it also lets people integrate their own style so that content aligns with their brand.
People love Tidio because of its affordable monthly plans, which start as low as $10 for the basic plan. There is also a free trial, but the best access starts at $32.50.
The best Tidio alternatives
1. Chat Room
ChatwellA strong alternative to Tidio live chat, it boasts a host of features that simplify customer service while facilitating meaningful connections between businesses and their customers.
Chatway ensures a seamless experience from the start with its modern and user-friendly live chat interface.
Support agents are able to transform every when you offer to do a test task right away customer interaction into a tailored experience, infusing a personalized touch into every interaction. Agents can quickly reach out to inquire and accurately address individual needs immediately.
2.Chatty
The best Tidio alternative in our opinion is Chaty. This excellent communication tool and chat widget does everything from interactive chat buttons and responses to user analytics.
ShopifyUsers in particular should consider this option, but any e-commerce business can thrive with this chat widget. Small and medium-sized businesses are the ideal customers for Chaty.
Multi-channel communication is essential, and Chaty makes it seamless. Individual users and teams can create and coordinate efficient, professional customer service plans to boost sales. You can communicate with your customers using well-known chat apps and messaging channels such as WhatsApp, Facebook Messenger, Viber, Telegram, Email, SMS, Skype, TikTok, Contact Form, Click to Call, Phone Button, and more.
Overview of main functions
- Social media integration and chat apps with over 20 platforms, including WhatsApp, Facebook Messenger and WeChat
- Customizable preset messages
- Provide auto-reply templates
- Targeted trigger messages
- Contact Form
- Intuitive builder
- Metrics tracking via Google Analytics
What makes Chaty a good choice?
Chaty is right up there with Tidio as the best eCommerce chat widget, but we prefer Chaty for its versatility. Both services are ideal for lead conversion and boosting sales, but Chaty can provide more targeted responses and preemptive solutions.
It is also one of the best connected chat apps, offering powder data seamless integration with all leading social media platforms and messaging channels. With Chaty’s outstanding features, businesses can connect with users through popular messaging services while retaining their brand identity.Customization.
Small talk can be used forWordPress,Shopify,Wix,Ecwidand all other websites (if you use theirSaaS Version.
Pricing Structure
Chaty is very cost-effective and has everything you needBagProviding excellent service at an affordable price.
There are three payment options. All prices are calculated on a monthly basis, and you can enjoy a 20% discount if you choose to subscribe annually.