In an age dominated by digital interactions, your website is the front line connecting your business to your audience, so it’s important to provide excellent customer service and support as it can play a huge role in attracting and retaining customers.
One way to improve user experience and interact with website visitors is to useLive Chat PluginAmong the many options available, Chaty Pro stands out as a reliable and feature-rich solution for WordPress websites. Let’s explore the features, plans, and benefits of this powerful plugin.
What is Chat?
Chattyis a WordPress chat plugin that whatsapp marketing service allows you to connect with your visitors using various messaging platforms such as WhatsApp, Facebook Messenger, Skype, Viber, Telegram, etc. It provides a seamless and convenient way for your visitors to contact you directly, thereby increasing engagement and conversions.
Key Features
Chaty has an impressive array of features designed to empower businesses and their customers. These include:
1. Multiple messaging platforms
One of Chaty’s standout features is its ability to integrate with multiple messaging platforms. Instead of limiting your visitors to a single chat option, you can offer them a wide range of choices, making them more likely to get in touch.WhatsAppFrom Facebook Messenger to other platforms, Chaty supports all popular communication channels in one package.
2. Customizable chat widget
Personalization is key to creating a seamless brand experience for your customers. With Chaty’s customization options, you have full control over yourLive ChatThe widget will appear on your website. From choosing colors and fonts to customizing button placement, you can make sure the chat widget fits perfectly with your brand aesthetic.
3. Multiple Agents
Chaty lets you interact and chat with more customers by having your entire customer support team use Chaty. The app supports multiple agents, so customers can chat with representatives across multiple channels without delays.
4. Contact Form
With Chaty, you can easily addContact Formto your chat widget to collect information from website visitors. You can also send these leads to your email or save them on the platform.
5. Targeted display
Display different chat widgets based on specific the goal of neuromarketing criteria such as user location, pages visited, or referral source, allowing for highly targeted and personalized communications.
6. Availability Arrangement
Set specific operating hours for each chat widget, or configure it to appear only when your team is available, ensuring visitors receive timely responses.
7. Analysis and insights
Understanding customer behavior is essential to improving your support strategy. With Chaty’s analytics and insights, you can gain valuable information about user interactions, response times, and popular communication channels. With these insights, you can make data-driven decisions to optimize your customer support operations. You can also focus on funnel opens, clicks, traffic sources, page sources, and more with Chaty’s seamless integration with Google Analytics.
Plans and Prices
Chaty offers a variety of pricing plans to suit businesses of different sizes and needs. These plans include:
1. Free Plan
This plan allows you to use Chaty for free, but there are some limitations on the number of chat widgets an
2. Talkative Professional Program
The Chaty Pro plan builds on the functionality of the Free plan and adds advanced customization options, multiple widget creation, and Google Analytics integration. This plan is for businesses that have a high volume of customer interactions and need a more comprehensive support tool.
What do you get in the Pro plan?
- Everything in the Free Plan
- Traffic source positioning
- Dynamic chat pop-up
- Advanced customization options – change the position of the chat widget, customize the chat button usin
Benefits of using Chaty Pro
Implementing Chaty Pro into your WordPress website comes with many benefits that can positively impact your business operations and customer satisfaction:
- Improved Customer Satisfaction: Chaty Pro enables instant, direct communication between visitors and your support team, ensuring fast responses, personalized assistance, and ultimately increased customer satisfaction.
- Increased conversions: By providing buying house b visitors with an easy and convenient way to contact you, Chaty Pro drives more conversions because prospects are more likely to engage and ask about your products or services.
- Save time and costs: With unlimited chat widgets, targeted display options, multiple agent access, and chat notifications, Chaty Pro helps save time and resources, making it easier to manage customer inquiries and support requests.
- Enhanced User Experience: Chaty Pro’s customizable look and feel, mobile responsiveness, and integrated features help create a seamless and user-friendly experience that leaves a positive impression on website visitors.
Instructions for installing Chaty on your WordPress site
To set up Chaty on your WordPress site, follow these steps:
- Log in to your WordPress account.
- Navigate to the Plugins section and add Chaty to your list of plugins. Then, go ahead and install and activate it.
- Upon activation, select the Create New Widget option.
- Choose your preferred communication channel and customize it to your liking.
- Personalize the widget further and make sure your widget triggers and targeting rules are activated.
- Once you complete the steps, remember to save the widget. Also, activate the widget to display it on your website.
Alternatively, you can refer to the video tutorial provided below for visual guidance.