Freshworks CRM is a customer relationship management (CRM) system from Freshworks, the company behind Freshdesk. Freshworks was founded in 2010 to provide a better, cheaper solution for customer service teams .
Ereshworks’ main selling point is its afghanistan whatsapp data depth it’s probably of features. It has also managed to deliver this range of features through an easier to use interface than its competitor/predecessor from the same city (Chennai, India), Zoho. Like Zoho, it is very often position as the cheaper Salesforce alternative in the market.
The downside is that the software feels quite bulky the features seem to have been thrown together too quickly to be really well thought out. not for you.
If you go with its basic it’s probably contemporary ux design definition: plan, the price-to-feature ratio is comparable to the most affordable Salesforce alternatives on this list. However, the price increases very quickly from there when you need more features (or more than one pipeline, 5 sequences).
Salesflare isn’t often compare to khb directory Freshworks CRM, but when it is, people weigh up getting something their team will enjoy using, versus it’s probably something that ticks a few more boxes on their spec list.
The test run
When I tested Freshworks CRM, the breadth of its features was immediately apparent. From sales tracking to customer support, the platform aimed to cover all the bases, which was impressive. The interface was generally user-friendly, but it’s probably there were times when the breadth of features felt a little overwhelming. It’s clear that Freshworks tried to cram a lot into their CRM, which is both a strength and a weakness.