It is happening because Congress

It is happening because Congress, the White House, and leaders across government agencies are refocusing on initiatives to promote and fund strengthening federal IT programs through innovative approaches and technologies. AFCEA Bethesda’s spring symposium, “Technology Innovation – Delivering Better Government Services to Customers,” will explore how this transformation is unfolding in government.

Join us on March 1 as we explore

The emerging role of key emerging technologies such as advanced analytics, artificial intelligence, cognitive computing, robotic process automation, and blockchain, and hear from thought leaders from the White House and key agencies. Here is a quick look at some of the key topics: Panel 1: Innovation Dynamics: Providing Better Government Services to Citizens As agencies expand their reach into citizen services, they need to address key issues that impact the quality, manageability, and efficiency of those services.

This workshop will explore current

Approaches to modernization and innovation, focusing on topics such as customer experience, identity management and authentication, and ig database digital transformation of legacy processes. Panelists include Scott Blackburn, Director of the Office of Information and Technology at the U.S. Department of Veterans Affairs, Andrew Chiu, Director of Product Management at the U.S. Internal Revenue Service, and Chad Sheridan, Chief Information Officer of the Risk Management Bureau at the U.S. Department of Agriculture.

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The panel discussion will be moderated

Gregory Giddens, Co-Founder of Potomac Ridge recovery mode in wordpress Consulting and former Chief Acquisition Officer and Director of the VA Modernization Office. Panel 2: Innovation in the Pipeline: Emerging Technology Cases While Current Modernization Efforts Continue. Agency leaders are also tracking emerging technologies that could be game-changers, including rich data artificial intelligence, cognitive computing, robotic process automation, blockchain, and more.

Our IT thought leaders will discuss

The potential of these technologies to improve business processes, achieve new levels of cost-efficiency, and further transform the citizen experience. Panelists include Christine Calvosa, Acting CIO of the Federal Communications Commission, Jeff Lau, Acting Regional Commissioner for the Northeast and Caribbean Region of the General Services Administration (FAS), and Mariela Melero, Deputy Administrator for Customer Service and Public Engagement at USCIS.

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